FloQast experienced a major service incident where users received 403 permission errors when making API requests to specific endpoints, including Trial Balance and Chart of Accounts endpoints. The issue prevented users from accessing these critical API functionalities for nearly 4 hours. The incident was resolved after implementing and deploying a fix, with monitoring confirming the restoration of normal API access.
The fix for this has been deployed, and the incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are receiving reports of 403s when interacting with specific API endpoints such as our Trial Balance or Chart of Accounts endpoints
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