Outage in FloQast
Experiencing TB Folder 500 errors
Resolved MajorIncident Report
Summary AI Generated
A recent core service deployment caused 500 errors preventing users from accessing Trial Balance (TB) upload folders in FloQast. The incident affected the Checklist and Reconciliations components for 6 minutes. The issue was resolved by reverting the problematic deployment.
Summary:
Recent deployment of a core service caused a cascading 500 error when users attempted to access TB (Trial Balance) upload folders. The error originated from a failed HTTP request with status code 500.
Resolution:
Reverting the recent deployment fixed the issue.
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RESOLVED
about 2 months ago - at 03/02/2026 05:00AM
Summary:
Recent deployment of a core service caused a cascading 500 error when users attempted to access TB (Trial Balance) upload folders. The error originated from a failed HTTP request with status code 500.
Resolution:
Reverting the recent deployment fixed the issue.
INVESTIGATING
about 2 months ago - at 03/02/2026 04:58AM
Summary:
Recent deployment of a core service caused a cascading 500 error when users attempted to access TB (Trial Balance) upload folders. The error originated from a failed HTTP request with status code 500.
Resolution:
Reverting the recent deployment fixed the issue.
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