Outage in FloQast

AutoRec Matching Engine Errors

Resolved Major
August 13, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Customers are currently experiencing errors when running AutoRec Matching. The error states: “Something unexpectedly went wrong during matching; please contact FloQast support.” The root cause has been identified and a fix is currently being deployed.
Components affected
FloQast AutoRec Matching
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/13/2024 06:17PM

The AutoRec Matching Engine should be running without errors for customers across all global databases at this time! If any further errors are encountered, please don't hesitate to contact FloQast Support.

IDENTIFIED 4 months ago - at 08/13/2024 04:14PM

Customers are currently experiencing errors when running AutoRec Matching. The error states: “Something unexpectedly went wrong during matching; please contact FloQast support.” The root cause has been identified and a fix is currently being deployed.

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