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Outage in Flow XO

Major Knowledge Base Outage

Resolved Major
August 16, 2024 - Started over 1 year ago
Official incident page

Incident Report

We have identified a very high error rate on Knowledge Base queries. We are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/16/2024 05:07AM

This incident has been resolved.

MONITORING over 1 year ago - at 08/16/2024 04:54AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/16/2024 03:20AM

A fix has been implemented and is being deployed. We'll update once we have an ETA.

IDENTIFIED over 1 year ago - at 08/16/2024 02:21AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/16/2024 01:58AM

We have identified a very high error rate on Knowledge Base queries. We are investigating.

Latest Flow XO outages

Major Outage - 4 months ago
Major Outage - over 1 year ago
High Latency - over 1 year ago
Open AI Outage - over 1 year ago

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