Outage in Flowroute

Formatting issue with Inbound SMS to 3CX Systems

Resolved Minor
February 08, 2024 - Started about 1 year ago - Lasted about 16 hours
Official incident page

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Outage Details

Following a recent version release on 3CX deployments we are receiving reports that formatting of E.164 traffic has changed on their receiving end. We have reached out to 3CX to review the matter further. All other API platforms that accept inbound SMS/MMS from our network are operating normally.
Components affected
Flowroute Inbound MMS Flowroute Inbound SMS
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 02/08/2024 11:55PM

Following a recent version release on 3CX deployments we are receiving reports that formatting of E.164 traffic has changed on their receiving end. We have reached out to 3CX to review the matter further.

All other API platforms that accept inbound SMS/MMS from our network are operating normally.

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