Outage in Flowroute

Formatting issue with Inbound SMS to 3CX Systems

Resolved Minor
February 08, 2024 - Started 11 months ago - Lasted about 16 hours
Official incident page

Need to monitor Flowroute outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Flowroute, and never miss an outage again.
Start Free Trial

Outage Details

Following a recent version release on 3CX deployments we are receiving reports that formatting of E.164 traffic has changed on their receiving end. We have reached out to 3CX to review the matter further. All other API platforms that accept inbound SMS/MMS from our network are operating normally.
Latest Updates ( sorted recent to last )
INVESTIGATING 11 months ago - at 02/08/2024 11:55PM

Following a recent version release on 3CX deployments we are receiving reports that formatting of E.164 traffic has changed on their receiving end. We have reached out to 3CX to review the matter further.

All other API platforms that accept inbound SMS/MMS from our network are operating normally.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime