Outage in Fluxx

Jira Outage

Resolved Minor
October 20, 2025 - Started 7 days ago - Lasted about 13 hours
Official incident page

Incident Report

Our ticketing and support system powered by Atlassian Jira is currently experiencing an outage due to a global issue with their public cloud provider. If you need support urgently, please email support-team@fluxxlabs.com. Thank you for your patience with any delayed response in the meantime.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/21/2025 01:44AM

AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation.

Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.

MONITORING 6 days ago - at 10/20/2025 10:41PM

We are seeing ongoing improvements in product performance and overall system stability. While some event processing remains in progress, operational capabilities across Atlassian Cloud services continue to recover.

MONITORING 6 days ago - at 10/20/2025 08:53PM

Jira Service Management, Jira along with other Atlassian products are impacted by the AWS outage.
Atlassian public cloud provider, AWS, is actively working to mitigate this issue with urgency.
Atlassian Status Page for more details: https://status.atlassian.com/

IDENTIFIED 7 days ago - at 10/20/2025 04:04PM

Jira Service Management, Jira along with other Atlassian products are impacted.
Atlassian public cloud provider is actively working to mitigate this issue with urgency.

IDENTIFIED 7 days ago - at 10/20/2025 12:22PM

Our ticketing and support system powered by Atlassian Jira is currently experiencing an outage due to a global issue with their public cloud provider. If you need support urgently, please email support-team@fluxxlabs.com. Thank you for your patience with any delayed response in the meantime.

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