Outage in Fly.io

Missing Logs on fly-metrics.net

Resolved Minor
September 10, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports of missing logs in customer's fly-metrics dashboards. Only log search in the fly-metrics hosted Grafana instance is impacted. Checking logs using `flyctl logs`, the live logs page in the dashboard, or using a Fly-Log-Shipper app continues to work as expected.
Components affected
Fly.io Logs
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/10/2024 03:24AM

This incident has been resolved.

MONITORING about 2 months ago - at 09/10/2024 02:40AM

We have applied a fix and are now seeing logs flow through to user's fly-metrics dashboards.

We are containing to monitor the dashboard to ensure recovery.

INVESTIGATING about 2 months ago - at 09/10/2024 01:16AM

We are investigating reports of missing logs in customer's fly-metrics dashboards.

Only log search in the fly-metrics hosted Grafana instance is impacted. Checking logs using `flyctl logs`, the live logs page in the dashboard, or using a Fly-Log-Shipper app continues to work as expected.

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