Outage in Fly.io

Network Issues in SCL

Resolved Minor
September 26, 2024 - Started about 2 months ago - Lasted about 19 hours
Official incident page

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Outage Details

Network connectivity in SCL is down due to problems in our upstream provider's data center. Emergency maintenance is underway.
Components affected
Fly.io SCL - Santiago, Chile
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/26/2024 10:15PM

The hardware replacement has been completed, and network connectivity has been restored to our hosts in SCL.

MONITORING about 2 months ago - at 09/26/2024 07:32PM

The replacement hardware has been installed and we will begin to bring hosts in this region back online shortly.

MONITORING about 2 months ago - at 09/26/2024 03:57PM

We are working with our datacentre providers to provision and install replacement hardware. We anticipate this being completed today.
In the meantime, users can launch or clone machines to other nearby regions if needed.

MONITORING about 2 months ago - at 09/26/2024 05:44AM

Our upstream provider has confirmed a hardware failure on the network switch.

MONITORING about 2 months ago - at 09/26/2024 03:39AM

Network connectivity in SCL is down due to problems in our upstream provider's data center. Emergency maintenance is underway.

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