Outage in Fly.io

Grafana log search not loading

Resolved Major
October 06, 2025 - Started about 18 hours ago - Lasted about 12 hours
Official incident page

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Outage Details

Grafana is returning 5xx errors when loading logs.
Components affected
Fly.io Logs
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 10/07/2025 12:04AM

This incident has been resolved.

MONITORING about 7 hours ago - at 10/06/2025 11:18PM

New app logs are once again stably flowing into the fly-metrics.net dashboard. Users should see and be able to search all app logs from 22:30 UTC onwards. We are continuing to monitor the customer logs cluster to ensure continued stability.

Not all historical logs were able to be backfilled. Many users will see missing or incomplete logs for the period between 08:00 - 22:30 UTC Oct-06-2025.

IDENTIFIED about 11 hours ago - at 10/06/2025 07:50PM

We are continuing to backfill historic logs into fly-metrics.net. New logs will be accessible once the backfill is complete.

IDENTIFIED about 13 hours ago - at 10/06/2025 05:46PM

We have applied a fix and historic logs are now backfilling into fly-metrics.net. New logs will be accessible once the backfill is complete.

Customers can continue view live logs for their apps using the `flyctl logs` command and from the logs tab of their app page at Fly.io/dashboard.

IDENTIFIED about 15 hours ago - at 10/06/2025 03:55PM

We are continuing to work on a fix for this issue. Searchable logs in the fly-metrics.net Grafana board remain unavailable at this time.

Customers can view live logs for their apps using the `flyctl logs` command and from the logs tab of their app page at Fly.io/dashboard .

IDENTIFIED about 16 hours ago - at 10/06/2025 02:23PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 18 hours ago - at 10/06/2025 12:34PM

Grafana is returning 5xx errors when loading logs.

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