Outage in Fly.io
Support Portal availability
Resolved MinorIncident Report
Due to an ongoing incident with our upstream support platform provider, the support portal in the Fly.io dashboard is currently not operational, which means that you will not be able to view, update or create new tickets.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/18/2025 04:54PM
This incident has been resolved.
MONITORING
4 months ago - at 11/18/2025 12:30PM
Our provider's API is responsive and the support portal is operational again. We'll continue to monitor.
IDENTIFIED
4 months ago - at 11/18/2025 11:59AM
Customers with a paid support package, free trial support or MPG support are invited to create new support tickets on support@fly.io until this incident is resolved.
IDENTIFIED
4 months ago - at 11/18/2025 11:55AM
Due to an ongoing incident with our upstream support platform provider, the support portal in the Fly.io dashboard is currently not operational, which means that you will not be able to view, update or create new tickets.
Latest Fly.io outages
Low Capacity in SIN and AMS regions - 3 days ago
Low capacity in IAD - 5 days ago
Machine Creates Failing in ORD Region - 6 days ago
Network issues in FRA region - 6 days ago
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