Outage in Follow Up Boss

Mailchimp Integration Issue

Resolved Minor

March 23, 2026 - Started 4 days ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution. This disruption is affecting a broad number of customers and features of Follow Up Boss. We will post updates here as they become available.

Components affected

Follow Up Boss Web Application Follow Up Boss API

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/24/2026 01:58PM

This issue has been resolved. If you are still experiencing Mailchimp connectivity issues in Follow Up Boss, you may need to visit Admin -> Integrations -> Mailchimp in FUB and re-select your Mailchimp list.

IDENTIFIED 4 days ago - at 03/23/2026 08:30PM

We have identified the issue and a fix has been implemented. We are observing recovery for many customers and are continuing to monitor for a full recovery.

INVESTIGATING 4 days ago - at 03/23/2026 03:42PM

We are investigating an issue where customers who use the Mailchimp integration are experiencing disconnection. There is no widespread interruption of Follow Up Boss at this time - this issue is limited to Mailchimp. We will post updates here as we identify the issue and a resolution.

INVESTIGATING 4 days ago - at 03/23/2026 03:37PM

We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution.

This disruption is affecting a broad number of customers and features of Follow Up Boss.

We will post updates here as they become available.

Latest Follow Up Boss outages

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