Outage in Follow Up Boss
Mailchimp integration unavailable for some customers
Resolved MajorIncident Report
We are investigating reports the Mailchimp integration is becoming disconnected for some customers. Updates will be shared here as they are available.
Components affected
Follow Up Boss Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/06/2026 03:56PM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/02/2026 04:56PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/31/2026 04:22PM
We are continuing to work with Mailchimp on a fix for this issue.
IDENTIFIED
about 1 month ago - at 03/31/2026 02:27PM
We have identified the cause of the Mailchimp integration becoming disconnected for some customers and we are working with Mailchimp to restore service.
INVESTIGATING
about 1 month ago - at 03/31/2026 02:13PM
We are investigating reports the Mailchimp integration is becoming disconnected for some customers. Updates will be shared here as they are available.
Latest Follow Up Boss outages
Widespread Service Disruption - about 1 month ago
Mailchimp Integration Issue - about 1 month ago
Widespread Service Disruption - 2 months ago
Widespread Service Disruption - 3 months ago
Widespread service disruption - 3 months ago
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