Outage in Fonolo
Intermittent Network Issue
Resolved Minor
January 09, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
Fonolo is currently experiencing intermittent network issues that is affecting some routes to customers. This may be experienced as callers opting in successfully, but call-backs not initiating. Fonolo is currently investigating and will reach out to affected members.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 01/09/2023 05:40PM
The routing issue has now been resolved and call-backs are initiating properly. Fonolo will continue to monitor call-backs to ensure continued service. Any clients affected by this have been reached out to.
INVESTIGATING
almost 3 years ago - at 01/09/2023 03:50PM
Fonolo is currently experiencing intermittent network issues that is affecting some routes to customers. This may be experienced as callers opting in successfully, but call-backs not initiating. Fonolo is currently investigating and will reach out to affected members.
Latest Fonolo outages
Intermittent Network Issue - about 1 year ago
Temporary Queuing Issue - over 6 years ago
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