Outage in FoodLogiQ

Traceability Events not displaying correctly

Resolved Minor
February 23, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

Incident Report

Traceability events are not being displayed correctly for the community owners where the events are submitted by the Supplier. We have traced the issue to the application responsible and are working on getting a fix implemented as quickly as possible. Please be advised that until the issue is resolved, the Traceability Events page in FoodLogiQ may not appear as expected.
Components affected
FoodLogiQ Traceability Service FoodLogiQ AS2 Service

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/26/2024 03:51PM

This incident has been resolved

MONITORING over 1 year ago - at 02/25/2024 02:00AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/24/2024 01:52AM

The issues has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 02/23/2024 08:55PM

Traceability events are not being displayed correctly for the community owners where the events are submitted by the Supplier.

We have traced the issue to the application responsible and are working on getting a fix implemented as quickly as possible. Please be advised that until the issue is resolved, the Traceability Events page in FoodLogiQ may not appear as expected.

Latest FoodLogiQ outages

AWS Service Outage(All ECS tasks and Lambda) - 10 days ago
AS2 Server Upgrade In Progress - 2 months ago
FoodLogiQ Connect Outage - 4 months ago
FoodLogiQ Emergency maintenance and Hotfix deployment - 4 months ago
AS2 Disruption - 6 months ago

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