Outage in FoodLogiQ

Traceability Events not displaying correctly

Resolved Minor
February 23, 2024 - Started almost 2 years ago - Lasted 3 days
Official incident page

Incident Report

Traceability events are not being displayed correctly for the community owners where the events are submitted by the Supplier. We have traced the issue to the application responsible and are working on getting a fix implemented as quickly as possible. Please be advised that until the issue is resolved, the Traceability Events page in FoodLogiQ may not appear as expected.
Components affected
FoodLogiQ AS2 Service FoodLogiQ Traceability Service

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/26/2024 03:51PM

This incident has been resolved

MONITORING almost 2 years ago - at 02/25/2024 02:00AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 02/24/2024 01:52AM

The issues has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 02/23/2024 08:55PM

Traceability events are not being displayed correctly for the community owners where the events are submitted by the Supplier.

We have traced the issue to the application responsible and are working on getting a fix implemented as quickly as possible. Please be advised that until the issue is resolved, the Traceability Events page in FoodLogiQ may not appear as expected.

Latest FoodLogiQ outages

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AS2 Server Upgrade In Progress - 4 months ago
FoodLogiQ Connect Outage - 6 months ago
FoodLogiQ Emergency maintenance and Hotfix deployment - 6 months ago
AS2 Disruption - 8 months ago

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