Outage in FoodLogiQ

Traceability, delay in processing events

Resolved Minor
May 06, 2024 - Started over 1 year ago - Lasted about 16 hours
Official incident page

Incident Report

Traceability events are not being displayed correctly for the community owners where the events are submitted by the Supplier
Components affected
FoodLogiQ Traceability Service FoodLogiQ AS2 Service

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/07/2024 10:53AM

This incident has been resolved.

MONITORING over 1 year ago - at 05/07/2024 02:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 05/06/2024 10:01PM

We are continuing to investigate this issue

INVESTIGATING over 1 year ago - at 05/06/2024 06:51PM

Traceability events are not being displayed correctly for the community owners where the events are submitted by the Supplier

Latest FoodLogiQ outages

AWS Service Outage(All ECS tasks and Lambda) - 10 days ago
AS2 Server Upgrade In Progress - 2 months ago
FoodLogiQ Connect Outage - 4 months ago
FoodLogiQ Emergency maintenance and Hotfix deployment - 4 months ago
AS2 Disruption - 6 months ago

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