Outage in Forethought AI

Solve Voice

Resolved Minor
October 27, 2025 - Started about 2 months ago - Lasted 40 minutes
Official incident page

Incident Report

We are currently experiencing issues with a third-party Speech-to-Text (STT) provider that may impact Solve Voice functionality. Affected users may notice issues with audio responses during calls. Our engineering team is actively working on mitigations while we monitor the provider’s recovery. We will share updates as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/27/2025 09:00PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 10/27/2025 08:29PM

We are currently experiencing issues with a third-party Speech-to-Text (STT) provider that may impact Solve Voice functionality. Affected users may notice issues with audio responses during calls.

Our engineering team is actively working on mitigations while we monitor the provider’s recovery. We will share updates as we learn more.

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