Outage in Forethought AI

Third-Party Outage: Intercom Connectivity Issues

Resolved Minor
January 09, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Intercom Customers are currently experiencing a service disruption affecting Solve Widget and Solve Email due to an ongoing outage with Intercom. We are closely monitoring Intercom’s status - https://www.intercomstatus.com/us-hosting/incidents/01KEJ5AZFPGWKRV57MMEAR9M0W#updates We will provide updates as more information becomes available.
Components affected
Forethought AI Solve

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/09/2026 09:18PM

This incident has been resolved.

IDENTIFIED 2 days ago - at 01/09/2026 08:11PM

Intercom Customers are currently experiencing a service disruption affecting Solve Widget and Solve Email due to an ongoing outage with Intercom.

We are closely monitoring Intercom’s status - https://www.intercomstatus.com/us-hosting/incidents/01KEJ5AZFPGWKRV57MMEAR9M0W#updates

We will provide updates as more information becomes available.

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