Outage in Form3

INC400010 - Degradation to Form3 - SEPA Instant

Resolved Minor
August 25, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Form3 are investigating a performance degradation to the Form3 - SEPA Instant service. Investigations are ongoing and an update will be provided as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 08/25/2025 04:27PM

The issue affecting Form3 - SEPA Instant service has been resolved.

We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.

Further details will be provided in the postmortem in due course.

MONITORING about 9 hours ago - at 08/25/2025 04:14PM

We can confirm service has returned to normal processing and no further impact.

We continue to monitor the service to ensure no further degradation is observed.

INVESTIGATING about 10 hours ago - at 08/25/2025 03:45PM

We continue to investigate the degradation to the Form3 - SEPA Instant service.

This is impacting Admissions only, there is no impact to Submissions.

INVESTIGATING about 11 hours ago - at 08/25/2025 03:02PM

Form3 are investigating a performance degradation to the Form3 - SEPA Instant service.

Investigations are ongoing and an update will be provided as soon as more information becomes available.

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