Outage in Form3
INC421684 - Major Outage to the Form3 - Metrics service
Resolved MajorIncident Report
Form3 are investigating a major outage to the Form3 - Metrics service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/10/2025 11:30PM
The issue affecting Form3 - Metrics service has been resolved.
We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.
Further details will be provided in the postmortem in due course.
MONITORING
about 2 months ago - at 12/10/2025 10:54PM
A fix has been implemented and we are in a period of monitoring.
Impacted customers should now see that normal processing has resumed on the Form3 - Metrics service.
We will continue to monitor and update accordingly.
IDENTIFIED
about 2 months ago - at 12/10/2025 10:11PM
We are working with our 3rd Party Provider to resolve the issue as a priority.
We will post an update as soon as more information becomes available.
INVESTIGATING
about 2 months ago - at 12/10/2025 09:33PM
Form3 are investigating a major outage to the Form3 - Metrics service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
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INC386898 - Degradation to Form3 - UK Instant - 7 months ago
INC317633 - Impact to Form3 - UK Instant Service - over 1 year ago
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