Outage in FormAssembly

Microsoft Excel and Sharepoint Connector Reconnection Issue

Resolved Minor

February 12, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue impacting Microsoft Excel and Sharepoint connectors on the platform. At this time, customers who encounter connector errors are unable to successfully reconnect to Microsoft. Once the error appears, reconnection attempts are failing, and affected connectors remain blocked. Our team is actively working to identify the root cause and restore reconnection functionality as quickly as possible. We will provide updates here as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/12/2026 08:22PM

This incident has been resolved.

MONITORING 2 days ago - at 02/12/2026 07:55PM

A fix has been implemented. Existing authorizations should now function as expected. If you’re still seeing an error, please re-authenticate the connector.

INVESTIGATING 2 days ago - at 02/12/2026 07:10PM

We are currently investigating an issue impacting Microsoft Excel and Sharepoint connectors on the platform.

At this time, customers who encounter connector errors are unable to successfully reconnect to Microsoft. Once the error appears, reconnection attempts are failing, and affected connectors remain blocked.

Our team is actively working to identify the root cause and restore reconnection functionality as quickly as possible.

We will provide updates here as soon as more information becomes available.

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