Outage in Formstack For Salesforce

Third Party Billing Services

Resolved Major
August 24, 2020 - Started about 5 years ago
Official incident page

Incident Report

A third party dependency for our billing profiles is currently experiencing intermittent issues. You may experience issues with signing up for paid plans and an inability to view/update your current billing information. You may monitor this issue directly from the vendor here: https://trust.zuora.com/ You may also use this form to submit updates to our billing team directly: https://formstackhq.formstack.com/forms/profileupdate

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 08/24/2020 05:06PM

Details of this incident can be viewed at https://trust.zuora.com/.

MONITORING about 5 years ago - at 08/24/2020 02:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 5 years ago - at 08/24/2020 01:31PM

A third party dependency for our billing profiles is currently experiencing intermittent issues. You may experience issues with signing up for paid plans and an inability to view/update your current billing information.

You may monitor this issue directly from the vendor here: https://trust.zuora.com/

You may also use this form to submit updates to our billing team directly: https://formstackhq.formstack.com/forms/profileupdate

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