Outage in Formstack
Streamline: Notifications not sending
Resolved MinorIncident Report
Summary AI Generated
Formstack's Streamline service experienced an issue where email notifications failed to send, though workflows appeared to complete successfully and SMS notifications continued working normally. The silent failure of email notification steps lasted 1.8 hours before a fix was implemented and the service was restored to normal operation.
We are investigating an issue affecting Streamline Email Notifications where notification steps may not send as expected.
Impacted workflows do not fail and may appear to complete successfully, but notification steps can silently fail to deliver notifications. SMS notifications are not impacted and are sending as expected.
Our team is actively investigating the root cause. We will share another update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 03/17/2026 05:18PM
This incident has been resolved.
MONITORING
about 10 hours ago - at 03/17/2026 03:51PM
A fix has been implemented for the issue affecting Streamline Notifications where notification steps were not sending as expected.
Workflows are now sending notifications correctly. SMS notifications were not impacted during this incident.
INVESTIGATING
about 10 hours ago - at 03/17/2026 03:29PM
We are investigating an issue affecting Streamline Email Notifications where notification steps may not send as expected.
Impacted workflows do not fail and may appear to complete successfully, but notification steps can silently fail to deliver notifications. SMS notifications are not impacted and are sending as expected.
Our team is actively investigating the root cause. We will share another update as soon as we have more information.
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