Formstack Sign experienced a major incident where customers encountered a blank screen after logging in, preventing access to the main application. The issue affected user authentication and application access for 43 minutes. The team identified the root cause, deployed a fix, and confirmed that customers could successfully log in and access the application normally.
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This incident has been resolved. A fix was released and we have confirmed that customers are now able to log in and access the application normally.
A fix has been released for the issue causing a blank screen after login. You can now be able to successfully log in and access the application.
We have identified the cause of an issue where customers experience a blank screen after logging in. Our team is actively working on implementing a fix.
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