Outage in Formstack

Streamline: Workflow Issue Between Forms and Document Steps with Mapping

Resolved Minor

May 08, 2026 - Started 12 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Formstack experienced a workflow issue in Streamline where sessions encountered unexpected behavior when transitioning from Forms steps to Document steps with field mappings configured between them. The issue affected workflow functionality for users utilizing these specific step transitions with mappings. The problem was identified, a fix was implemented and monitored, and the incident was resolved after 54 minutes.

We have identified an issue in Streamline workflows where workflow sessions may experience unexpected behavior when transitioning from a Forms step to a Document step with field mappings between the steps. Our team is currently working on a fix.

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 05/08/2026 07:06PM

This incident has been resolved.

MONITORING 12 days ago - at 05/08/2026 06:41PM

We have identified an issue in Streamline workflows where workflow sessions may experience unexpected behavior when transitioning from a Forms step to a Document step with field mappings configured between the steps. A fix has been implemented, and we are currently monitoring the results.

IDENTIFIED 12 days ago - at 05/08/2026 06:15PM

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