Outage in Formstack
Document Creation, Upload and Save Functionality Unavailable
Resolved MajorIncident Report
Summary AI Generated
Formstack experienced a major incident where users were unable to create, upload, replace, or save documents, affecting the API and Document Generation components. Document generation and merge functionality remained operational throughout the incident. The issue was identified, fixed, and resolved after 3.2 hours of downtime.
We are currently investigating reports of users are unable to create, upload, replace, or save documents.
Our team has confirmed the issue and is actively working to identify the root cause. We will provide updates as more information becomes available. At this time, document generation and merge functionality continue to operate normally and are not impacted by this issue.Thank you for your patience while we work to resolve this.
Components affected
Formstack API & Document GenerationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/10/2026 04:03PM
This incident has been resolved.
MONITORING
3 days ago - at 06/10/2026 02:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 06/10/2026 02:06PM
We have identified the cause of the issue affecting document creation, uploads, replacements, and saving.
A fix has been developed and is currently being prepared for deployment. We expect the fix to be implemented within the next hour. Document generation and merge functionality continue to operate normally and are not impacted by this issue.
We will provide another update once the fix has been deployed or if our timeline changes.
INVESTIGATING
3 days ago - at 06/10/2026 12:56PM
We are currently investigating reports of users are unable to create, upload, replace, or save documents.
Our team has confirmed the issue and is actively working to identify the root cause. We will provide updates as more information becomes available. At this time, document generation and merge functionality continue to operate normally and are not impacted by this issue.Thank you for your patience while we work to resolve this.
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