Outage in Formstack
Users Unable to Save, Publish, or Duplicate Forms
Resolved MajorIncident Report
Summary AI Generated
Formstack users experienced a 2-hour outage where they were unable to save changes to existing forms, publish form updates, or duplicate forms within the Salesforce application. The issue was traced to Salesforce Summer '26 compatibility problems and resolved through the release of version 4.155, which was deployed to affected organizations with an option for immediate manual installation.
We are investigating reports that some users are unable to save changes to existing forms, publish form updates, or duplicate forms within Formstack Forms for Salesforce.
Our team is actively reviewing the issue and gathering information to determine the scope and root cause. Based on our initial investigation, the issue appears to be related to Salesforce Summer '26; however, we are continuing to validate this finding and work toward a resolution.
We will provide additional updates as our investigation progresses. Thank you for your patience while we work to resolve this issue.
Components affected
Formstack Salesforce Application Formstack Hosted Forms Formstack Embedded FormsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/10/2026 04:26PM
We have identified and resolved the issue affecting form save, publish, and duplicate functionality within Formstack Forms for Salesforce.
A fix has been released in version 4.155, and we are actively deploying this update to affected organizations. If you would prefer to install the update immediately, you can do so using the following package installation link:
https://login.salesforce.com/packaging/installPackage.apexp?p0=04tg7000000BJDt
We will continue monitoring the environment to ensure stability following the deployment. Thank you for your patience while we worked to resolve this issue.
IDENTIFIED
3 days ago - at 06/10/2026 04:10PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 06/10/2026 02:26PM
We are investigating reports that some users are unable to save changes to existing forms, publish form updates, or duplicate forms within Formstack Forms for Salesforce.
Our team is actively reviewing the issue and gathering information to determine the scope and root cause. Based on our initial investigation, the issue appears to be related to Salesforce Summer '26; however, we are continuing to validate this finding and work toward a resolution.
We will provide additional updates as our investigation progresses. Thank you for your patience while we work to resolve this issue.
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