Outage in Formstack
Email Delivery Disruption
Resolved MajorIncident Report
Summary AI Generated
Formstack experienced a major email delivery disruption lasting 40 hours, preventing some messages from being delivered due to an issue with their sending domain. The problem was identified and fixed, with email functionality restored to normal operation. All customer emails that failed to send during the incident were successfully re-sent once service was restored.
We are currently investigating an issue impacting email delivery, resulting in some messages not being delivered. Our team is actively working to restore full service and will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 03/19/2026 10:59AM
The issue impacting email delivery has been resolved. The affected sending domain has been restored, and email functionality is operating normally. All impacted customer emails during the incident window have been successfully re-sent.
MONITORING
20 days ago - at 03/17/2026 10:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
21 days ago - at 03/17/2026 07:06PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
21 days ago - at 03/17/2026 07:05PM
We are currently investigating an issue impacting email delivery, resulting in some messages not being delivered. Our team is actively working to restore full service and will provide updates as more information becomes available.
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