Outage in Formstack
Forms: Custom Emails Displaying Field IDs Instead of Values
Resolved MinorIncident Report
Summary AI Generated
Formstack experienced an issue where custom notification and confirmation emails displayed field IDs instead of the actual submitted form data. This affected a subset of users' email communications from the main application. The incident was resolved after 49 minutes of investigation.
We are currently investigating an issue impacting a subset of custom notification and confirmation emails, where field IDs may appear in place of submitted data. We will provide updates as more information becomes available.
Components affected
Formstack Main ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 01:12AM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 03/18/2026 12:26AM
We are currently investigating an issue impacting a subset of custom notification and confirmation emails, where field IDs may appear in place of submitted data. We will provide updates as more information becomes available.
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