Outage in Forsta
Forsta Plus: We are currently investigating an issue with legacy Action Management on most sites.
Resolved MinorIncident Report
Summary AI Generated
Forsta's legacy (classic) Action Management client failed to load across most sites, preventing users from accessing it for approximately 24 hours. New Action Management in the hub and Studio remained functional throughout, and case creation was unaffected. A fix was deployed progressively, with the US environment requiring additional time due to its different architecture, and the issue was fully resolved on August 19, 2026.
The classic Action Management client is not loading. Cases continue to be created, and New Action Management (in the hub and Studio) is unaffected.
We will have an update in a few hours.
Components affected
Forsta Studio designers Forsta Studio viewers Forsta Studio viewers Forsta Studio designers Forsta Studio viewers Forsta Studio designers Forsta Studio viewers Forsta Studio designersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/19/2026 12:52PM
This issue has been resolved. If you're still experiencing problems, try clearing cache and cookies on your browser.
IDENTIFIED
16 days ago - at 08/18/2026 06:51PM
We have applied a fix that appears to have resolved this on all sites except the US site. The US environment uses a different architecture.
The issue should be resolved before 8 AM Eastern Time tomorrow. At that time I can provide an update.
INVESTIGATING
16 days ago - at 08/18/2026 12:38PM
The classic Action Management client is not loading. Cases continue to be created, and New Action Management (in the hub and Studio) is unaffected.
We will have an update in a few hours.
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