Outage in Fortanix SaaS

DSM Saas | AU region | Intermittent timeouts issue in AU region

Resolved Minor

September 08, 2025 - Started 5 months ago - Lasted about 6 hours
Official incident page

Incident Report

We experienced the intermittent timeouts issue in AU region. We are actively investigating the cause. If you experience any problems, please contact Fortanix Support.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/08/2025 06:40AM

We have implemented the fix and can confirm the issue is resolved. We will continue to monitor performance to ensure stability. For any new issues, please contact Fortanix Support.

IDENTIFIED 5 months ago - at 09/08/2025 05:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 09/08/2025 05:22AM

Our investigation has identified the root cause of the issue. We are now working on a resolution and will provide an update as soon as possible.

INVESTIGATING 5 months ago - at 09/08/2025 12:21AM

We experienced the intermittent timeouts issue in AU region. We are actively investigating the cause. If you experience any problems, please contact Fortanix Support.

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