Outage in Fortanix SaaS

DSM SaaS AU Sydney: Loss of Redundancy

Resolved Minor

August 12, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing reduced redundancy in our connectivity to an upstream provider due to a hardware failure within their network. All traffic is being successfully rerouted through redundant paths, and no impact to customer services is expected at this time. The provider is actively working to resolve the issue and restore full network capacity. We are closely monitoring the situation and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/12/2025 11:33AM

This incident has been resolved.

IDENTIFIED 6 months ago - at 08/12/2025 09:33AM

We are currently experiencing reduced redundancy in our connectivity to an upstream provider due to a hardware failure within their network. All traffic is being successfully rerouted through redundant paths, and no impact to customer services is expected at this time.

The provider is actively working to resolve the issue and restore full network capacity. We are closely monitoring the situation and will provide updates as more information becomes available.

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