Outage in Fortanix SaaS

DSM SaaS | EU Region| InterDC connectivity Issue between Paris and Amsterdam

Resolved Minor

August 06, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating the issue affecting interDC connectivity between Paris and Amsterdam datacenter. There is no customer impact due to the issue. We will provide regular update as we make progress.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 08/06/2025 07:02PM

This incident has been resolved.

MONITORING 10 months ago - at 08/06/2025 04:13PM

Issue with network components has been rectified and connectivity is restored between the 2 datacenters.
We are currently monitoring the device for any further issue.

MONITORING 10 months ago - at 08/06/2025 03:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 08/06/2025 03:54PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 08/06/2025 02:57PM

We've made progress and now suspect the issue is with a network component connecting our data centers. We'll provide an update once we confirm this.

INVESTIGATING 10 months ago - at 08/06/2025 12:32PM

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