Outage in FortiSASE

BLR-F1 - Upstream ISP Connectivity Incident

Resolved Minor

May 16, 2025 - Started 11 months ago - Lasted 3 days
Official incident page

Incident Report

A network issue has been identified at the BLR-F1 PoP impacting some routes to external destinations, and is currently in the process of being remediated. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #359678.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/19/2025 10:44AM

This incident has been resolved.

MONITORING 11 months ago - at 05/16/2025 08:07PM

A network incident within external ISP, Airtel, with reachability of specific destination networks was observed. The incident was resolved and we are following up with the ISP for root cause analysis. We will continue to monitor this situation.

IDENTIFIED 11 months ago - at 05/16/2025 07:49PM

A network issue has been identified at the BLR-F1 PoP impacting some routes to external destinations, and is currently in the process of being remediated.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #359678.

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