Outage in FortiSASE

Endpoint Management - Connection Errors Observed

Resolved Minor

April 03, 2026 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are actively investigating an issue affecting Endpoint Management functionality across some customer environments. The issue involves a backend SSL certificate validation error that is impacting access to Endpoint Management and certain ZTNA operations. Our team is working to restore full functionality and will provide updates as more information becomes available. If you have any questions regarding this incident, please contact FortiCare Support and reference FortiSASE Operations ticket #466031.

Components affected

FortiSASE Endpoint Management

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 04/03/2026 03:02PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/03/2026 11:13AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/03/2026 10:34AM

The issue has been identified and the relevant team is working on the fix.

INVESTIGATING about 1 month ago - at 04/03/2026 08:41AM

We are actively investigating an issue affecting Endpoint Management functionality across some customer environments. The issue involves a backend SSL certificate validation error that is impacting access to Endpoint Management and certain ZTNA operations.

Our team is working to restore full functionality and will provide updates as more information becomes available.

If you have any questions regarding this incident, please contact FortiCare Support and reference FortiSASE Operations ticket #466031.

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