Outage in FortiSASE
FortiSASE EMS Service Degradation
Resolved MinorIncident Report
We are currently experiencing an issue with backend infrastructure components within San Jose & Plano PoPs which impacts the customer whose EMS is hosted in San Jose & Plano DCs.
ZTNA traffic is impacted by this.
We Apologize for any inconvenience cause due to this issue and will keep updated on the progress.
If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #494467
Components affected
FortiSASE Endpoint ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/15/2026 11:12AM
This incident has been resolved.
MONITORING
12 days ago - at 05/15/2026 05:04AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 days ago - at 05/14/2026 11:54PM
We are currently experiencing an issue with backend infrastructure components within San Jose & Plano PoPs which impacts the customer whose EMS is hosted in San Jose & Plano DCs.
ZTNA traffic is impacted by this.
We Apologize for any inconvenience cause due to this issue and will keep updated on the progress.
If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #494467
Latest FortiSASE outages
LON-G2 (GCP London) - EMS Connectivity Issues - 4 days ago
Plano PoP - Network Disruption - 14 days ago
Plano PoP - Partial Network Disruption - 20 days ago
Sydney (SYD-O1) - Network Disruption - 21 days ago
Endpoint Management - Connection Errors Observed - about 1 month ago
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