Outage in FortiSASE
FortiGuard DNS Lookup Issue
Resolved MinorIncident Report
We are actively investigating an issue with DNS lookups when utilizing FortiGuard DNS (96.45.45.45, 96.45.46.46).
This may result in connection failures to the Internet in cases where FortiGuard DNS is configured as the DNS server (under Network -> DNS within the SASE portal).
If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #501065.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 05/28/2026 07:55PM
This incident has been resolved.
MONITORING
19 days ago - at 05/28/2026 06:51PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
19 days ago - at 05/28/2026 05:45PM
We are actively investigating an issue with DNS lookups when utilizing FortiGuard DNS (96.45.45.45, 96.45.46.46).
This may result in connection failures to the Internet in cases where FortiGuard DNS is configured as the DNS server (under Network -> DNS within the SASE portal).
If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #501065.
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