Outage in FortiSASE
Plano PoP - Network Disruption
Resolved MajorIncident Report
A network issue has been identified at Plano PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs.
If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #490164.
Components affected
FortiSASE Plano, TX, US (DFW-F3)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/13/2026 09:01PM
This incident has been resolved.
MONITORING
13 days ago - at 05/13/2026 10:12AM
We are continuing to monitor for any further issues.
MONITORING
14 days ago - at 05/13/2026 06:15AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
14 days ago - at 05/13/2026 03:50AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
14 days ago - at 05/13/2026 03:37AM
The team continues to investigate the issue. Work is ongoing to identify the root cause and restore the service. We will provide further updates as soon as more information becomes available.
INVESTIGATING
14 days ago - at 05/12/2026 07:16PM
A network issue has been identified at Plano PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs.
If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #490164.
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