Outage in FortiSASE
Network Outage in Vancouver Fortinet Cloud PoP
Resolved MajorIncident Report
A network issue has been identified at the Vancouver PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs.
If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #370389.
Components affected
FortiSASE Vancouver, Canada (YVR-F2)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/16/2025 04:01PM
During our monitoring, everything was nominal, so we're proceeding to resolve this incident.
For any further queries or still particular pertaining issue, please contact FortiCare Support.
MONITORING
9 months ago - at 07/16/2025 01:22PM
Situation has now normalized, we'll keep monitoring the affected tenants for any weird behaviours or resurgence.
INVESTIGATING
9 months ago - at 07/16/2025 12:23PM
A partial fix has been implemented and we're seeing many resolutions in our monitoring, but we're still actively working with the infrastructure team to address the caused incident.
INVESTIGATING
9 months ago - at 07/16/2025 10:29AM
Some affected instances are recovering, but there's more affected still. We're actively working on it.
INVESTIGATING
9 months ago - at 07/16/2025 07:43AM
A network issue has been identified at the Vancouver PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs.
If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #370389.
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