Outage in FortiSASE

Certificate Rotation - FortiClient & SWG Connection Errors

Resolved Minor

February 19, 2026 - Started 15 days ago - Lasted about 19 hours
Official incident page

Incident Report

We are aware of an issue related to Certificate Rotation which is causing connection errors for a small percentage of FortiClient and Secure Web Gateway (SWG) users. Our team is reviewing impacted tenants and applying remediations proactively. If you have any questions or require more rapid remediation, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.

Components affected

FortiSASE Endpoint Management

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 02/20/2026 07:53PM

This incident has been resolved.

MONITORING 15 days ago - at 02/20/2026 05:47AM

Remediation has been applied to impacted tenants and we are continuing to monitor for full recovery.

If you are still experiencing issues, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.

IDENTIFIED 15 days ago - at 02/20/2026 12:49AM

We are aware of an issue related to Certificate Rotation which is causing connection errors for a small percentage of FortiClient and Secure Web Gateway (SWG) users. Our team is reviewing impacted tenants and applying remediations proactively.

If you have any questions or require more rapid remediation, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.

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