Outage in FortiSASE

API Reachability Issue for Columbus (CMH-G2) Tenants

Resolved Minor

August 28, 2026 - Started 9 days ago - Lasted 32 minutes
Official incident page

Incident Report

We are actively investigating an issue affecting API reachability for tenants hosted in Columbus (CMH-G2). Customers in this region may experience timeouts or slow page loads within the FortiSASE Portal. Dataflow is not impacted. Traffic continues to be processed and secured normally, and no user-facing connectivity loss is expected. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #596930

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 08/28/2026 04:05PM

This incident has been resolved.

MONITORING 9 days ago - at 08/28/2026 04:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 08/28/2026 03:53PM

We are actively investigating an issue affecting API reachability for tenants hosted in Columbus (CMH-G2). Customers in this region may experience timeouts or slow page loads within the FortiSASE Portal.

Dataflow is not impacted. Traffic continues to be processed and secured normally, and no user-facing connectivity loss is expected.

If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #596930

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