Outage in FortiSASE

FortiSASE Endpoint Management Service Degradation

Resolved Minor

September 04, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an issue with backend infrastructure components within Frankfurt PoP which impacts the customer whose EMS is hosted in Frankfurt DC. We apologize for any inconvenience cause due to this issue and will keep updated on the progress. If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #599938

Components affected

FortiSASE Endpoint Management

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 09/04/2026 11:33PM

This incident has been resolved.

MONITORING 1 day ago - at 09/04/2026 10:29PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 09/04/2026 10:12PM

We are currently experiencing an issue with backend infrastructure components within Frankfurt PoP which impacts the customer whose EMS is hosted in Frankfurt DC.

We apologize for any inconvenience cause due to this issue and will keep updated on the progress.

If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #599938

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