Outage in FortiWeb Cloud

Fortiweb Cloud Management Console Partial Outage

Resolved Major
December 06, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Outage Details

There is an issue with the authentication service provided by FortiCloud. We have already contacted the FortiCloud team, and they are currently working on urgently investigating this problem.
Components affected
FortiWeb Cloud FortiCloud SSO FortiWeb Cloud Fortiweb Cloud Management Console
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/06/2023 12:35PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/06/2023 12:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 12/06/2023 12:20PM

Some FAC nodes were busy and have been isolated from the traffic. The login should be fine now.

INVESTIGATING over 1 year ago - at 12/06/2023 12:02PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 12/06/2023 11:36AM

There is an issue with the authentication service provided by FortiCloud. We have already contacted the FortiCloud team, and they are currently working on urgently investigating this problem.

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