Outage in Fountain

Service quality degradation for some customers.

Resolved Minor
August 17, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently observing performance issues in one of our service regions, leading to a temporary degradation in service quality for some customers. Our technical team is actively working to diagnose and address the situation. We appreciate your patience and understanding.
Components affected
Fountain Dashboard Fountain Analytics and Search Fountain Webhooks Fountain Background Processing Fountain API
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/17/2023 07:57PM

We are pleased to announce that the earlier reported issue has been fully resolved. All systems are now functioning optimally. Thank you for your patience and understanding.

MONITORING about 2 years ago - at 08/17/2023 07:29PM

We have identified and addressed the issue affecting our services. All systems are now in a monitoring state to ensure stability and optimal performance. We appreciate your patience during this time.

INVESTIGATING about 2 years ago - at 08/17/2023 05:32PM

We are currently observing performance issues in one of our service regions, leading to a temporary degradation in service quality for some customers. Our technical team is actively working to diagnose and address the situation. We appreciate your patience and understanding.

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