Outage in Fountain

Planned downtime - Fountain application in eu-1 region

Resolved Minor
March 26, 2024 - Started 9 months ago - Lasted 20 minutes
Official incident page

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Outage Details

In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network in eu-1 region on Tuesday, March 26th 2024 from 1:30am UTC to 3:30am UTC. During this time, the Fountain platform will be inaccessible for few minutes. We apologize for any inconvenience.
Components affected
Fountain Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Fountain Twilio SMS Delivery Notifications & Status Callbacks Fountain Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Fountain AWS s3-sa-east-1 Fountain Twilio SMS Short Code, North America Fountain Dropbox Sign, Fax, and Forms Send signature requests Fountain WhatsApp Fountain Twilio SMS, Middle East & Africa Fountain Twilio SMS, Europe Fountain Twilio SMS, Latin America Fountain Other Integrations Fountain Cloudflare Cloudflare Authoritative DNS Fountain AWS s3-us-west-1 Fountain Azure Fountain Checkr Fountain Docusign Fountain Heroku Fountain Twilio SMS Long Code, North America Fountain Dashboard Fountain Analytics and Search Fountain Webhooks Fountain Email Fountain API Fountain Everify Fountain Background Processing Fountain AWS s3-eu-west-1 Fountain AWS s3-ap-southeast-1 Fountain Pusher
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/26/2024 02:01AM

Maintenance activity has been completed successfully.

IDENTIFIED 9 months ago - at 03/26/2024 01:43AM

We are working on maintenance.

INVESTIGATING 9 months ago - at 03/26/2024 01:43AM

In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network in eu-1 region on Tuesday, March 26th 2024 from 1:30am UTC to 3:30am UTC. During this time, the Fountain platform will be inaccessible for few minutes. We apologize for any inconvenience.

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