Outage in Fourth

Microsoft/Crowdstrike Outage

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted 2 days
Official incident page

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Outage Details

Fourth is aware of reports of a significant Microsoft outage. We can confirm that this is NOT impacting the availability of the Fourth platform. We are continuing to monitor the situation and will provide updates when they become available.
Components affected
Fourth Labour Productivity Fourth Recipe & Menu Engineering (Starchef) Fourth HR (UK) Fourth Labor Productivity Fourth Inventory (Stock R9) Fourth Global HR and Payroll Fourth Recipes and Menus (StarChef) Fourth Inventory Fourth Platform & Single Sign-on Fourth Ordering (Marketplace) Fourth Analytics Fourth Help Centre & Chat Fourth Engage & Mobile Apps Fourth Purchasing & Inventory (Adaco) Fourth Labour Productivity Fourth Payroll Fourth FnB (Stock Live) Fourth Macromatix Mobile Fourth Purchase to Pay (Tradesimple) Fourth Recipe & Menu Engineering Fourth Purchasing and Inventory (Adaco) Fourth Purchasing & Inventory (Adaco) Fourth Purchase to Pay (Tradesimple) Fourth Platform & Single Sign On Fourth Inventory Fourth Hot Schedules Web Application Fourth Analytics Fourth Phone System Fourth Applicant Tracking System (ATS) Fourth Hot Schedules Mobile Application Fourth Email Fourth Macromatix Core
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/21/2024 01:29PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 07/19/2024 08:57AM

Fourth is aware of reports of a significant Crowdstrike/Microsoft outage.

We can confirm that this is NOT impacting the availability of the Fourth platform.

We are continuing to monitor the situation and will provide updates when they become available.

INVESTIGATING 5 months ago - at 07/19/2024 08:40AM

Fourth is aware of reports of a significant Microsoft outage.

We can confirm that this is NOT impacting the availability of the Fourth platform.

We are continuing to monitor the situation and will provide updates when they become available.

Latest Fourth outages

P1 - SSO (APAC) - Unable to log in to core application through SSO - about 1 month ago
P1 - HotSchedules - "Your connection is not private" Redirect Error - about 1 month ago
P1 - Single Sign On - Unable to login through Single Sign On - about 2 months ago
P1 -SSO - Unable to access applications - 2 months ago
P2 - Failures impacting Adaco ordering, People System gateway messaging & RME reporting - 2 months ago

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