Outage in Fourth

P1 - People System - Unable to Login

Resolved Major

August 21, 2026 - Started about 17 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of a critical incident that may be affecting some of our customers. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved. We apologise for this disruption to your service.

Components affected

Fourth HR (UK) Fourth Payroll

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Latest Updates ( sorted recent to last )

RESOLVED about 16 hours ago - at 08/21/2026 05:06PM

We are confident that the issue has been resolved and customers are now able to login to People System.

We apologise for this disruption to your service.

MONITORING about 17 hours ago - at 08/21/2026 04:15PM

We are observing signs of recovery and are monitoring the situation closely.

A further update will be posted once the issue is fully resolved.

We apologise for any disruption to your service.

INVESTIGATING about 17 hours ago - at 08/21/2026 03:42PM

We are aware of a critical incident that may be affecting some of our customers.

This is incident is currently being investigated to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

Latest Fourth outages

P1 - Inventory - Unable to Login - 9 days ago

Scheduling (Labour Productivity) - Unable to access scheduling / standalone team hours portals - about 2 months ago

P1 - Single Sign On - Unable to Login to Fourth - 3 months ago

P1 - Macromatix - Unable to Login - 4 months ago

Customer Success Portal - Unable to Submit Customer Requests - 4 months ago

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