Outage in Fourth

P1 -SSO - Unable to access applications

Resolved Major
October 21, 2024 - Started 11 months ago - Lasted about 14 hours
Official incident page

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Outage Details

We are aware of a critical incident that may be affecting some of our customers. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved. We apologise for this disruption to your service.
Components affected
Fourth Inventory Fourth Purchasing & Inventory (Adaco)
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 10/22/2024 08:12AM

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

MONITORING 11 months ago - at 10/21/2024 06:16PM

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

We apologise for this disruption to your service.

INVESTIGATING 11 months ago - at 10/21/2024 06:05PM

We are aware of a critical incident that may be affecting some of our customers.

This is incident is currently being investigated to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

Latest Fourth outages

ADVISORY - UAE Customers - Internet Issues UAE Region - 19 days ago
High Priority Incident - Mobile Apps (Ordering, Counting & Receiving) - Intermittent Access Issues - 4 months ago
P1 -SSO- Unable to login single sign on - 5 months ago
High Priority Incident - Single Sign On - Extreme Latency - 9 months ago
P1 - SSO (APAC) - Unable to log in to core application through SSO - 11 months ago

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