High Priority Incident - Mobile Apps (Ordering, Counting & Receiving) - Intermittent Access Issues

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

We apologise for this disruption to your service.

We are aware of a critical incident that may be affecting some of our customers.

We are continuing to investigate to determine the root cause of the issue.

Status and updates will continue here every 60 minutes until the incident has been resolved.

We apologise for this disruption to your service.

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.

We will continue to provide updates here every 60 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.

We will continue to provide updates here every 60 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

We are aware of a situation where some customers are experiencing delays and timeouts when accessing our mobile apps.

This is incident is currently being investigated to determine the root cause of the issue.

Status and updates will continue here every 60 minutes until the incident has been resolved.

We apologise for this disruption to your service.