Outage in Foxit

Foxit PDF Editor version number incorrect message

Resolved Minor
September 29, 2025 - Started 30 days ago - Lasted about 5 hours
Official incident page

Incident Report

Some PDF Editor users are receiving "The version number of Foxit PDF Editor is incorrect." We are working on this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 09/29/2025 11:02PM

A workaround is available while the dev team works on root cause. Please contact customer service if you need assistance.

INVESTIGATING 30 days ago - at 09/29/2025 05:41PM

Some PDF Editor users are receiving "The version number of Foxit PDF Editor is incorrect." We are working on this issue.

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