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Outage in Foxpass

Syncronization issue with identity providers

Resolved Minor
March 01, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

There is an issue with users being deactivated after a sync with external identity providers. We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 03/01/2025 08:59AM

This incident has been resolved. Any customer see users missing from groups sync'd from Okta or Google, please contact support.

MONITORING 11 months ago - at 03/01/2025 08:48AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 03/01/2025 08:47AM

The issue has been identified and a fix is being implemented

INVESTIGATING 11 months ago - at 03/01/2025 05:56AM

There is an issue with users being deactivated after a sync with external identity providers. We are currently investigating this issue.

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